Terms & Conditions

Last updated: 10/28/25

Welcome to Mati Jewelry. By accessing or making a purchase through our website (the “Site”), you agree to be bound by the following Terms and Conditions. Please read them carefully before using our Site or purchasing our products.

1. General Information
This website is operated by Mati Jewelry, a female-owned business based in Baltimore, Maryland. Throughout the Site, the terms “we,” “us,” and “our” refer to Mati Jewelry. By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

2. Products and Availability
All jewelry and accessories are handcrafted and may vary slightly from the product photos shown. We make every effort to display colors and details accurately, but variations may occur due to screen settings or materials.
We reserve the right to limit quantities, discontinue products, or update prices at any time without prior notice.

3. Pricing and Payments
All prices are listed in U.S. Dollars (USD). Payment is due at the time of checkout. We accept major credit cards and other secure payment methods offered at checkout.
Mati Jewelry reserves the right to change prices or cancel an order if an error in pricing occurs.

4. Shipping and Delivery
Orders are processed within 2–4 business days, unless stated otherwise. Delivery times vary based on your chosen shipping method.
Once a package is shipped, Mati Jewelry is not responsible for delays, lost packages, or items marked as “delivered” by the carrier. For more details, please review our Shipping Policy.

5. Returns and Exchanges
Due to the handmade nature of our jewelry, all sales are final.
We do not accept returns or exchanges unless the item arrives damaged. If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can review and assist you.
For more details, please review our Return Policy (if separate).

6. Intellectual Property
All content on this Site — including images, logos, designs, product names, and text — is the property of Mati Jewelry and protected under copyright and trademark laws.
You may not copy, reproduce, distribute, or exploit any content from this Site without our written permission.

7. Privacy
Your personal information is protected and handled in accordance with our Privacy Policy. By using our Site, you consent to our collection and use of information as outlined there.

8. Limitation of Liability
Mati Jewelry shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products or website.
All products are provided “as is,” and we make no warranties beyond what is explicitly stated.

9. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Updates will be posted on this page, and continued use of our Site constitutes acceptance of those changes.

10. Contact Information
For any questions about these Terms & Conditions, please contact us at:
📩 Email: [your email address]